Embassy Suites by Hilton Waikiki Beach Walk

Grateful for Eric at front desk. He was the hardest working front desk staff. We appreciate his professionalism, courtesy, and attention to detail. We had a problem with finding bugs in our bed one night. He offered advice to wash all of our clothes before we move to the next room. We received an upgraded room - corner double queen. What a great room! So glad it had a bidet, too! Just like home! We felt at home at Embassy Suites Waikiki! All the staff were great - Jay at breakfast always greeted us and exchanged pleasantries. The chefs at the omelet station were greaT and the bartender at cocktail hour! All terrific! Also liked the location! Very convenient!

The room was large enough for 5 of us, beds were comfortable, and pool area well kept and large enough for number of guests using it. The staff were very friendly and helpful. Breakfast was not as varied as higher end hotels we have stayed at however it was free. The omelettes were nice. Could do with more fresh cut fruit options The free afternoon drinks were a nice inclusion. I would stay here again for the great location and space for the price, was a good value option for us.

Location and general ease of getting around. We were there early - room wasn’t ready - and then our room was late, when we went back a third time there was still an issue but there was a man of Asian descent at check in who was very good and solution oriented and sorted it out immediately as opposed to the First Lady who just kept saying no even after 3pm - he had exceptional customer service and should be training the other staff

The location was excellent with shops and the beach within walking distance. The staff were very friendly and super helpful. We arrived early in the morning and were able to check in straight away and make it to breakfast as well. The access to filtered water and ice on each floor was much appreciated.

Great spot in the fancy part of Waikiki, close to everything. Buffet Breakfast and evening (alcoholic) drinks and snacks. We like that the bedroom is separate to living space, particularly having a young child that goes to bed earlier. This is view from partial ocean view room.